Spree Jobs Best Job vacancies with Spree JobsAssociate. Guest Relations Medcare Hospital ( Br) Job Vacancy | Dubai, United Arab Emirates

Associate. Guest Relations Medcare Hospital ( Br) Job Vacancy | Dubai, United Arab Emirates

Full Time

Medcare Hospital

Associate. Guest Relations Medcare Hospital ( Br) Job Vacancy | Dubai, United Arab Emirates


Scheduling Patients

  • Schedules surgical cases to assigned medical employee, based on priority and medical emergency basis
  • Work with surgical scheduling team to ensure that all cases are scheduled in a timely manner and in accordance to the physician’s direction
  • Determine emergent cases and ensure that they are fitted into the surgical schedule on a priority basis
  • Seek approvals from physicians’ and schedule and follow up on post-operative visits

Counselling and Support

  • Interact with patients and families to facilitate accurate flow of information and ensure increased responsiveness
  • Work with patients’ insurance companies to obtain necessary documents and authorizations for payments for surgical procedures
  • Provide pre-operative instructions to patients and explain what to expect in recovery room

Coordinate and Monitor

  • Coordinate surgical interventions and arrange for all necessary equipment and instruments to be present at the time of the surgery
  • Monitor incoming patient information from various sources and ensure that all information is properly scanned and entered into patients’ file
  • Ascertain that all pre-surgical forms and medical clearance documents are present, complete and accurate
  • Coordinate efforts with clinical operations manager to improve surgery block-time and release any unused time

Job Interactions

  • Works closely with physicians, surgeons and OT team for managing and coordinating the patient schedules
  • Interact with patients for gathering details and counselling

Minimum Experience

  • 0 – 2 years


Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.


Medcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region.

With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah.

With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.

Job Identification 12106

To apply for this job please visit hcdt.fa.us2.oraclecloud.com.

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